A PRTK code is essential for communicating and monitoring your UPS system. It is a 12-character long alphanumeric string and is typically found either on the back of the UPS or inside of the door on larger units.
The code is required to identify and link the UPS – or other devices such as automatic transfer switches (ATS) and static transfer switches (STS) – with monitoring software such as PowerShield3 and network connectivity devices like NetMan 204.
Without the correct PRTK code, you cannot connect and therefore communicate properly between the UPS and any networking accessories or management software. You will be prompted to enter the code at various parts of the connection and setup process.
Please note that a PRTK code is not the same as the UPS’s serial number, which is unique and used only to identify the UPS.